BLEU NEIGE VEGAN PATISSERIE
Business hours
Mon-Fri 10 am - 6:00 pm
Sat & Sun 10 am - 3:00 pm
we offer curbside pickup for all orders.
we do not have walk-in hours available. all orders must be placed before picking up!
Location
Address : 2191 Third Avenue, New York, NY 10035, United States
* This place is commercial facility (NOT physical store front) OPEN BY APPOINTMENT ONLY.
You can access here upon request. NO walk-in hours
Store policy / Contact
Shipping & Returns
General
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Full payments are due 5 days before the pick up or delivery dates for order from website.
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Full payments are due 14 days before the pick up or delivery dates for customized order.
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We produce all our baked goods to order and everything's made by hand. Please allow up to 4 days for your order to ship.
Returns:
Due to the perishable nature of our products, WE DO NOT ACCEPT RETURNS.
We're happy to offer reshipments or partial refunds under the following circumstances:
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The wrong items were shipped.
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Items arrived spoiled or in otherwise poor condition.
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FedEx, UPS or USPS failed to deliver the package.
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We reserve the right to grant to refunds to package that have been lost in transit.
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The following scenario is the only instance when we will provide a refund:
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If you come to our store for pick up or if upon delivery the cake does not meet your expectations, we will give you a refund (minus 25% handling/cancellation fee). This refund will be given as a store credit (no cash/money refunds will be given)
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NOTE: If we give you a refund, you CANNOT keep the cake. You can only get the refund if you refuse to “accept” the cake. We will NOT negotiate a partial refund if you keep the cake. This is a “take it, or leave it” policy. We are not responsible for any expense you may incur for replacing our cake.
***We do not give refunds under any other circumstances. Refunds are only given within 7 days.
Shipping:
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To ensure freshness, we ship to zip codes that are within two days shipping of our bakery. If you are outside of our default shipping zone, contact
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We offer flat shipping rates based on the weight of your package.
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Please allow up to 7 days for your package to ship after placing your order.
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You will be notified when your package ships
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We reserve the right to grant to refunds to package that have been lost in transit.
Deliveries:
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We offer local deliveries in parts of Manhattan, Queens and Brooklyn. To see if you are eligible, please enter your delivery zip code at check-out.
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You will receive a notification the evening before your delivery is scheduled to arrive.
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All deliveries are made between 10am and 6pm on the day they are scheduled to arrive.
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To protect the health of our workers and our customers during the pandemic, we offer contactless delivery.
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A driver will contact you by phone when making the delivery and leave your package by the front door for retrieval. If you wish for the driver to leave your package in another location, please provide delivery instructions in the notes field when placing your order.
Delivery Fee to NYC Area
Manhattan ........................................................................... $28
Brooklyn (Williamsburg area ............................................. $35
Brooklyn (more South & East from Stuyvesant Hights.... $50
Long Island City.................................................................. . $30
Flushing ................................................................................ $40
Roosevelt Island .................................................................. $38
Bronx (Mott Heaven, South Bronx area).............................$30
Bronx (above South Bronx to Fordham).............................$45
CONTACT INFO: Bleu Neige Vegan Patisserie Provisions
phone: 917-535-3698
email: bleuneigenyc@gmail.com
WE ARE NOT TREE NUTS FREE FACILITY !!!!
All Bleu Neige Vegan Patisserie products are made by hand using shared equipment, which process dairy, peanuts, soy, tree nuts, and wheat. Blue Neige products are NOT nut-free, soy-free, sugar-free or wheat-free facility.
If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free kitchen.
While some products may be free of these ingredients, all products at we have the chance of sharing the air with sister ingredients and anyone highly allergic should take caution when consuming our products.
-- at their own risk.
Thank you for understanding!
Gives us message!!
Phone
917-535-3698
We works in the kitchen so sometimes miss your call. Please leave a voice message! We will call back asap!!
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